º£½ÇºÚÁÏ

Skip to main content

Progress on our Priorities

º£½ÇºÚÁÏ Snack Items
People watering cocoa plants
Cocoa

Our aspiration is to achieve a more resilient and thriving cocoa value chain. We aim to contribute to strengthening cocoa farming communities and families, co-creating the support needed for farmers to improve cocoa farming.

Our Progress1

ACHIEVED

100%

100% independently verified cocoa2

ON TRACK

88%

100% sourcing visibility of º£½ÇºÚÁÏ’s cocoa volume in Côte d’Ivoire and Ghana3

ON TRACK

98%

100% of farmers producing º£½ÇºÚÁÏ’s cocoa volume in Côte d’Ivoire and Ghana are polygon mapped by our suppliers to improve traceability and monitor deforestation4

ON TRACK

95%

100% of farmers producing º£½ÇºÚÁÏ’s cocoa volume in Côte d’Ivoire and Ghana are covered by Child Labor Monitoring and Remediation Systems (CLMRS) to prevent, monitor and remediate child labor5

  1. Data reflects results as provided by º£½ÇºÚÁÏ suppliers and implementing partners. º£½ÇºÚÁÏ strives to align our KPIs to industry best practices and methodologies, including those recommended by the International Cocoa Initiative (ICI), which are constantly improving and evolving.
  2. In 2024, our independently verified volumes constituted 99.8% of purchases due to supply chain shortages faced at one facility.
  3. Sourcing visibility means cocoa from known farmers is segregated and traceable to the first buyer (i.e., to the port or the factory in origin). From here cocoa may be mixed, and independently verified cocoa flows into our supply chain under a mass balance traceability model. When we talk about farmers producing º£½ÇºÚÁÏ's cocoa volumes, these are the known farmers where we have sourcing visibility.
  4. We are reporting results based on an analysis of supplier-provided polygon maps. This analysis follows World Cocoa Foundation guidelines which define a farmer as fully mapped when all farm plots managed by the farmer have polygon maps. We validate and compare the supplier data with polygon mapping.
  5. This refers to households covered by CLMRS.
Person inspecting chocolate
Responsible Sourcing and Human Rights

We operate our business with the understanding that we are integral members of the communities where we live and work.

Our Responsible Sourcing strategy guides how we positively contribute to the resilience of the communities and ecosystems we depend on to source ingredients, manufacture and deliver our products.

Our Progress

ON TRACK

95%

100% of priority ingredients and materials to be responsibly and sustainably sourced (by volume)1

IN PROGRESS

56%

85% of in scope supplier sites meet º£½ÇºÚÁÏ’s Responsible Sourcing Supplier Program requirements2

  1. This result represents the percentage by volume of º£½ÇºÚÁÏ’s five priority ingredients, which met our definition of responsibly and sustainably sourced in 2024. This definition varies by ingredient and is subject to change as º£½ÇºÚÁÏ’s responsible sourcing programs evolve.
  2. Compliance results are reported for suppliers enrolled in º£½ÇºÚÁÏ's Responsible Sourcing Supplier Program between program launch in 2020 through December 31, 2023. Suppliers enrolled in 2024 are assessed for compliance, but are not included in reporting against this public target.
Person next to Solar Panels
Environment

Our business depends upon the health of the planet — the air we breathe, the water that nourishes the earth and the soil in which our ingredients grow. That’s why environmental stewardship continues to be integral to our business strategy.

Our Progress

ON TRACK

42%

50% absolute reduction in Scope 1 and 2 GHG emissions against a 2018 baseline1

IN PROGRESS

33%

36.4% absolute reduction in Scope 3 FLAG emissions against a 2018 baseline2

IN PROGRESS

33%

100% of plastic packaging to be recyclable, reusable or compostable

ON TRACK

17.8 million pounds

25 million pounds of packaging to be eliminated3

  1. º£½ÇºÚÁÏ's GHG emissions reduction goal for 2030 is based on Scope 1 and Scope 2 (market-based). Our 2024 Scope 1 and 2 data received limited assurance by EY.
  2. Our 2024 Scope 3 data is verified by Quantis.
  3. Cumulative packaging waste eliminated (2021–2024) is 17.8 million pounds. This value includes Candy, Mint and Gum products. It excludes all other product packaging and non-º£½ÇºÚÁÏ purchased packaging materials.
People in º£½ÇºÚÁÏ uniforms smiling
Our People

We believe that businesses that take care of their employees can achieve more. When our people thrive, so does our business.

Our Progress

ON TRACK

33.7%

50% hazard reduction for job functions with ergonomic risks through process improvements1

  1. All sites are on track to complete hazard reduction for ergonomic risks as planned.
Children gathered around a desk
Youth

We believe that every child deserves the chance to reach their full potential. We've been connecting kids to brighter futures for more than 130 years.

Our Progress

ON TRACK

41,576,503 children

50 million children globally supported through education, nutrition, and social and emotional well-being1

ACHIEVED

324,544 children

100,000 children take Heartwarming actions and impact their communities2

  1. More than 41 million children were supported cumulatively from January 1, 2020 to December 31, 2024.
  2. More than 320,000 children took action and impacted their communities cumulatively from January 1, 2020 to December 31, 2024.
Volunteers gathered together
Community

Our commitment to making a difference in communities has been central to our identity for more than 130 years.

Our Progress

ACHIEVED

$130.2 million

$105 million donated in cash and products to community partners focused on education, community economic development, inclusive communities and health and human services where we live and work1

  1. º£½ÇºÚÁÏ donated more than $130 million dollars in cash and products cumulatively from January 1, 2020 to December 31, 2024.
People looking at technology
2024 Responsible Business Report

Read how º£½ÇºÚÁÏ is leading where we can make the biggest impact and building a stronger, more resilient business.

© 2022 º£½ÇºÚÁÏ. ALL RIGHTS RESERVED.